Equilibrium's Privacy Policy
Equilibrium treats your right to personal privacy seriously and with respect. We use the information we collect through the Site in accordance with, and only as described in, this Privacy Policy.
To what portion of the Site does this policy apply?
This policy only applies to the Equilibrium web site and all the information collected by Equilibrium, but does not apply to third party companies, individuals, organisations or other web sites to that Equilibrium links to. These sites operate their own privacy policy. We urge you to read these carefully.
What information do we collect?
Our web site does not automatically collect any personally identifying information from you at any stage. We do, however, collect general statistical, aggregated, anonymised information to help us analyse our visitors' preferences and habits while they visit our site. This information is used to improve the content and usability of our web site.
Know your horse
If you want to complete the Know Your Horse questionnaire to recieve a personalised horse profile then we require you to provide the following information:
- Name
This allows us to save the results of the questionnaire for your later viewing.
FAQ
If you want ask us a question regarding one of our products we require you to provide the following information to enable us to respond to your enquiry:
- Name
- Address (optional)
Competitions
If you choose to enter any of our competitions then we require you to provide some information. There is a questionnaire that is part of the entry process which asks various questions, the information from which is used for marketing purposes. The information that is requred to be provided is as follows:
- Name
- Country
We require these details so that we can contact you in the event that you win, and for marketing purposes.
About Cookies and the way we use them
In common with other websites, we use "cookies". A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket. In order to monitor and improve the site we may gather certain information about you when you use it including details of your domain name and IP address, operating system, browser, version and the Website that you visited prior to this site. Please note: We do not use cookies to store any of your personal or financial information on your computer.
The list of cookies set by the Site, along with their purpose, is shown below:
| Cookie Name | Type | Description |
|---|---|---|
| ASPSESSIONID* | First-Party: equilibriumproducts.co.uk only | We use session cookies throughout the site to enable the website to work correctly, they are used to identify the users session (known as session cookies). Without it the system would not know which running session is the current user. |
| UserLang | First-Party: equilibriumproducts.co.uk only | This cookie stores your language preferences, and allows us to show you the content of our web site in various languages. |
| cc_cookie_decline, cc_cookie_accept | First-Party: equilibriumproducts.co.uk only | These cookies are used by our web site to allow users to opt-out of optional cookies. Ironically we must use these cookies to remember your choice! |
| __utma, __utmb, __utmc, __utmz | Third-Party: Google Analytics |
We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonymously on its servers in the US, and neither equilibriumproducts.co.uk or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. Google's privacy policy is available at: www.google.com/privacypolicy.html. |
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Additional Information
We do not pass on any of the details we collect from you during the above processes to any third party companies, individuals or organisations, and you can access, correct and delete that collected information by contacting us via one of the methods outlined on the contact us page.
