Equi-Chaps Hardy Chaps

Hardy Chaps should not be worn 24 hours a day. Especially in warm weather, when they should only be worn for between 3/4 hours a day. In cooler weather they can be worn for longer periods of time as long as they checked regularly for signs of heat build up.

The only Equi-Chaps you can wear for long periods in the stable are the Stable Chaps, we don’t recommend using the Close Contact Chaps or Hardy Chaps in the stable.

The Stable Chaps can be put on wet legs as they can help dry the legs, plus they are 100% breathable. We don’t advise putting the Close Contact Chaps or the Hardy Chaps on wet legs.

Yes it is possible to ride in either but as with all leg protection you must make sure it is fits well and is fitted properly before mounting up. We do however offer other boots and wraps specifically designed for ridden work which will be better suited. We do make boots in the Tri-Zone range specifically for jumping and in the Stretch & Flex range for mainly flatwork and some jumping.

The Close Contact Chaps provide a greater level of support to the horse’s legs than the Hardy Chaps due to the stretchy nature of the fabric. The Close Contact Chaps are designed to fit snugly, whereas the Hardy Chaps fit more loosely and do not have any stretch at all.

Yes the whole range, Close Contact Chaps, Stable Chaps and Hardy Chaps come in pairs.

Delivery charges are calculated based on the location of delivery, weight, and value of the order. Standard charges are:

For parcels up to 20kg: UK Delivery

• Economy 4-6 Working Days – £3.95 or FREE for orders over £25 (UK Mainland only. Excludes Highlands, Northern Ireland, and Islands)
• Next Working Day Delivery, Orders placed before 2pm – £5.95 (UK Mainland only. Excludes Highlands, Northern Ireland, and Islands)
• For orders over £99 – Free Next Day Delivery
• Scottish Highland & Islands Royal Mail 2nd Class Signed For. For orders up to 2kg – £3.95 (weight variable)
• Scottish Highlands & Islands Standard 4-6 Working Day Delivery for orders up to £75 – £9.95 (weight variable)
• Scottish Highlands & Islands Standard 4-6 Working Day Delivery for orders over £75 – £7.95 (weight variable)

We hope that you are happy with your products, but if you aren’t, we do understand that sometimes when buying online that items may not be as expected, you may need a different size or you might have just changed your mind!

Our policy lasts 30 days. If you are unhappy with your purchase, you may return or change your product without reason within 30 days of the delivery of the goods. This policy does not affect your statutory rights.

In order to receive a refund/exchange:

• your item must be clean, unused and in the same condition that you received it.
• your item must be in its original packaging.
• your item must be returned to us within 30 days from receipt of your order*.
• you must fill out the online returns form before returning your item, and include your name, order number and address inside your return package.

All Equilibrium Products are covered under a one year guarantee, except for Equilibrium Massage products which are guaranteed for 2 years. The guarantee is valid with proof of purchase, either email, card receipt or shop receipt, from the date of purchase, providing the product is used and cared for in accordance with instructions. The guarantee is not transferable to another person.

If you find the product faulty during the guarantee period, and you have bought direct from Equilibrium Products please contact us, we will be more than happy to arrange a refund or replacement. If you have bought your product elsewhere please contact the company you purchased it from.

The following are specifically excluded from the terms and condition of the guarantee:

• Damage caused by misuse, accident, negligence or improper handling of the product or not used in accordance with instructions
• Normal wear and tear.
• Any modification made by the purchaser to the product or any repairs other than by an authorised agent.
• Damage resulting from incorrect maintenance according to the instructions of use (e.g. stored in damp/wet conditions, washed on too hot a wash).
• The guarantee is only valid if the correct Equilibrium Therapy Multi Plug Charger and correct Equilibrium Therapy Battery are used, the mains charger attachment appropriate to the country of use must be used. The guarantee is invalid if used with an adapter.
• Damage caused due to the use of the product on voltage other than that stamped on the product.